Xbox360 problem - ALREADY :S [Archive]

BIX

22-08-2007, 11:01 PM

My xbox has been with me for just over two weeks... and I already have problems.

I had only played gow sp till then, and just yesterday I managed to connect it to xbox live and play online, finally (because of a vga adapter i was waiting for from ebay). I spent around 10-15 minutes in a gow online match, when suddenly the screen goes black and the xbox360 restarts. The centre light of the power button flashes green and the ring lights up normally (1st quadrant only - 1 gamepad connected). I try to eject gears of war to check the disk, and I cannot do so... so I said, let's try playing it another time... I got in another game and started playing. After 5 minutes, the same thing happens... and keeps happening on every game I play.

I've found no help about this online, and I don't know what to do. If someone has experienced this or can help me, please do so asap... I'm about to blow myself up :S

Midian

22-08-2007, 11:29 PM

next week go to xtreme and ask him for invoice (cos he told me that this week, his VAT book is out around).

then call microsoft malta asking if you have a defective xbox, you should get a replacement while waiting for it to get repaired, then call him and tell him that u have a defective xbox.

P.S. before try to connect it back to the tv where it was earlier, mayb its about something in the new setup

billy

23-08-2007, 12:13 AM

tbh it might be a defective disc. Try playing on one of the free downloaded maps (raven down for example)

hex4

23-08-2007, 12:13 AM

jew forsi qed tishon?

ma nafx ta :\:

BIX

23-08-2007, 12:42 AM

god i was scared shitless... apparently it was something with the dvd drive. I swept loads of forums and finally found someone with a similar error. it seems my drive got stuck and all i had to do was push it a bit inwards so that the tray would eject. At least it was nothing!

:)

neo019

23-08-2007, 12:46 AM

if it were overheating it would show ring, he said he kept on trying to play and after 5 mins he gets restart, so definately not overheating. Billy's suggestion is a good one and i really hope that is the problem not the console. hope u fix it asap BIX ;)

neo019

23-08-2007, 12:48 AM

lol didnt notice this was such a HOTTTT thread lol. (posts by the minute) neways, im happy u fixed it m8 ;)
now lemme go play with my garden on my xbox 360 :)
EDIT:seeing rush hour 3... garden can wait :P

Avaloner

23-08-2007, 08:32 AM

Originally posted by Midian

then call microsoft malta asking if you have a defective xbox, you should get a replacement while waiting for it to get repaired, then call the bastard and tell him that u have a defective xbox.

Microsoft Malta? They provide this service? You got the number?

billy

23-08-2007, 08:42 AM

they provided excellent help with past hardware problems (non xbox related). They are based at Portomaso tower

Midian

23-08-2007, 10:27 AM

Contact Us
Microsoft Malta Tower St Julian`s Level 15 Portomasso Malta, Tel: +356 21381202 Fax: +356 21381213 URL: http://www.microsoft.com/middleeast/eastmed ...
www.microsoft.com/emea/government/contact.mspx - 41k - Cached - Pagni simili

*google is ur friend*

Avaloner

23-08-2007, 10:46 AM

Called the number and basically what she said was:

We do not offer any warranty for Malta and assume absolutely no responsibility for failing hardware but you are free to seek third party repair solutions.

Obviously since there is no warranty for Maltese owners of Xbox 360 there is no warranty to lose if the Xbox is opened. Also you were quick to say 'google is your friend' but you did not answer my main question related to your statement (they provide this service?). I can answer it for you though. They DO NOT provide ANY SERVICE at all.

Bottom line: Bought an Xbox 360 in Malta and it broke? Tough shit.

Bottom line 2: As good as it is, its the last Microsoft console I am buying unless they offer proper support next time. Tikber u titghallem.

billy

23-08-2007, 11:23 AM

they were kind enough to provide me with a firmware update when we were reviewing the HABU (it was not being recognized as a habu back then)

afaik, this is not MS' fault but the local stores.

And anyways, is it not the first time you bought something from abroad and u're sure that it will not be repaired for free locally?

Avaloner

23-08-2007, 11:54 AM

Well with all the talk of the international three year warranty extension not being international at all I am more than a bit miffed. True... I should have bought it from Malta... but then again I would not have had any warranty on their VERY DEFECTIVE hardware.

billy

23-08-2007, 12:19 PM

xbox was never released here in malta, so the international warantee is only applicable to all the countries it was released in

Avaloner

23-08-2007, 12:23 PM

Whatever. I am not happy with what MS is offering so they will not have the pleasure of my custom again unless they rectify the situation. Also I will make sure to dissuade anyone from getting a 360 for the above mentioned reasons.

billy

23-08-2007, 12:32 PM

Seriously what's not to understand? MS didn't release xbox in malta, hence no direct support. Case closed.

This happened in the past with other brands, why are we bashing MS all of a sudden? Is it because it is ''cool'' to diss the ''almighty'' MS? I am sorry if you had a bad experience with the xbox but the majority of people didn't. And for God's sake don't qutoe online forums, I know many people who had faulty xboxs simply to get a new one with a new warantee or better yet to ''extend'' their warantee. I can point you to a gentlemen who changed his xbox 4 times and now he ended with 4 360s (which can be fixed) and a new hdmi enabled one.

And anyways I still have to hear a complaint from anyone who didnt get a working xbox after they got the 3 red lights.

Avaloner

23-08-2007, 12:37 PM

I am dissing MS because it was MS who shafted me. If it was Pioneer/Sony/Dell/Nestle or any other brand I would be dissing them. I have a very valid reason to be dissing them. Do you have a reason for being so apologetic on their behalf?

Also: With all your talk of international warranties and not being launched locally. When I buy a piece of equipment I expect it to be working properly. The DVD lens went cuckoo after less than 50 hours of use! Looking on the net I only discovered that this is a VERY common problem (silly me I thought only overheating was an issue). The amount of replacement lasers on Ebay are testament to that. So even if I should have known that I was not covered by warranty as you seem to imply, it does not change the fact that MS is selling defective hardware and fail to acknowledge that a respectably big part of 360 sales is in countries where the console has not been officially launched who are getting absolutely no support.

Anyways - once bitten twice shy. If you are trying to convince me that I have no reason to feel miffed at MS then I sincerely think you are not going to succeed.

PeR0XiDe

23-08-2007, 12:56 PM

I know that this is kinda out of the point being discussed here. But if I were to buy an xbox with warranty from e-bay, would I be able to send it for repairs from a local source (even if at my own expense)?

Avaloner

23-08-2007, 12:58 PM

You are free to repair it at a local source at your own expense any time. There is no warranty to void anyways. Question is - should you have to, especially if the fault appears after a mere 5 months?

Liquid

23-08-2007, 01:08 PM

best thing is not to buy anything unless yo have a warranty

and if you know that the product has many defect why risk it for a couple of games?

Avaloner

23-08-2007, 01:11 PM

Originally posted by Liquid
best thing is not to buy anything unless yo have a warranty

and if you know that the product has many defect why risk it for a couple of games?

Agree 100%. And this coming from someone who bought the thing and is really regretting it. When I used to hear people on forums claim that their Xbox broke I used to believe that they were exaggerating. The 360 is a wonderful games machine but hardware wise its a bit shit. That fact coupled with the fact that we have no kind of support from MS here is Malta makes the 360 a no go for us Maltese.

PeR0XiDe

23-08-2007, 01:21 PM

Originally posted by Avaloner
You are free to repair it at a local source at your own expense any time. There is no warranty to void anyways. Question is - should you have to, especially if the fault appears after a mere 5 months? Yeah but are there any sources to repair it locally?

Also let's say I get the console from an e-bay shop, who's also offering warranty. Would this imply that if it were to breakdown, I'd be able to send him the console to be repaired (ofcourse paying for postage) for free?

Avaloner

23-08-2007, 01:24 PM

You can make any arrangement with the seller but only that arrangement would hold. Also there are people who repair it locally (Extreme in Bkara for example) but they are not so reliable apparently and the repairs can get pricey.

Worst of all its not enjoyable to have a machine which you know has quite a good chance of dying on you at any time. Also - people abroad are getting much more security than what you are getting for the same (or less) price.

PeR0XiDe

23-08-2007, 01:33 PM

Originally posted by Avaloner
You can make any arrangement with the seller but only that arrangement would hold. Also there are people who repair it locally (Extreme in Bkara for example) but they are not so reliable apparently and the repairs can get pricey.

Worst of all its not enjoyable to have a machine which you know has quite a good chance of dying on you at any time. Also - people abroad are getting much more security than what you are getting for the same (or less) price. I see, thanks for the heads up. Yeah this high failure rate issue is what's keeping me back from getting the console, especially considering the lack of support Malta has, coupled with the high price you get the console for here in Malta. I found e-bay sources who are selling it for around Lm135.00 including shipping (new) :O That's very good compared to the Lm199.99 price tag it carries in Malta.

There's also this shop -- iQ or something. Apparentely I heard it offers great support. Is this true? Would a replacement console be offered for free if it had to fail on me?

I'd check with the shop itself, but I know how shop owners can paint a sugar-coated picture of things, and would rather know your experiences.

Avaloner

23-08-2007, 01:35 PM

The best advice I can give you is for you to wait a bit for the 360 revision which should be coming relatively soon (although no date has been announced yet). Then buy it from someone here in Malta after asking for warranty specifics.

billy

23-08-2007, 01:42 PM

1) xtreme? pah. He will even charge you if its under the 1yr warantee.
2) If you buy locally, the fiscal receipt is enough to get 2 yrs warantee
3) If a 17k patek philippe or a 350k bentley can have a naufacturing default, so can a 0.2k console
4) I am not a ms fanboy since I already changed my console once and it cost me 2 games in the process

billy

23-08-2007, 01:43 PM

IQ is great, I got a new console in 4days...and mine only had a faulty optical drive

edit: oh and 2 of those days were sunday & a public hol

Avaloner

23-08-2007, 01:52 PM

Originally posted by billy
IQ is great, I got a new console in 4days...and mine only had a faulty optical drive

edit: oh and 2 of those days were sunday & a public hol

Can I ask how much did he charge? I also have a faulty optical drive (which kind of goes to show how common that is). Telephone number for IQ would be appreciated. Cannot find it on the net or anywere else

And in reply to
3) Its not the presence of a manufacturer's fault. That is expected. Its the incidence of faults that is unacceptable.
4) Never said you were a fanboy but if you question the reason why I am dissing MS I have the right to question why you are advocating them.

billy

23-08-2007, 03:47 PM

no charge and trouble free. He also told me that if the scratched games were bought from his store, he would have replaced them instantly.

I am in no way advocating them, I was totally misunderstood. It is just that abroad, the high percentile in exchanges/refurbs are because the ppl actually force this.

V0rteX

23-08-2007, 03:48 PM

darb ohra ghidli min qabel billy :( lol

Avaloner

23-08-2007, 04:04 PM

Got IQ's number? I gather they fixed it for free because it was under their warranty right? I did not buy it from there but am ready to pay for repairs. At least I can play some bloody games!

billy

23-08-2007, 04:12 PM

yes, I had bought it from them. I got a new sealed xbox & a new warantee date (15th june)

They are in valley road (instead of first international)

KAfterhours

23-08-2007, 04:43 PM

Hi all, new to the forum!

I was planning to buy an xbox 360 at the end of the month. I am aware of the 360 hardware faults and that it has a high failure rate.

I am also glad that there are other people who buy consoles which are not playstations in malta as well (although the ps2 was one gem of a machine, which I still use [mainly for pes and guitar hero])

I think the best plan for me is to be patient and wait for the 360 elite to be released over here (EU release is tomorrow 24.08.07). My room is too hot this time of year and Im sure it would overheat.

I was wondering if the premiums and cores which are getting a price cut as well, would have the new chips installed? It seems like they wont, which is a shame, as the new core (called arcade) seems like a perfect console for me as I dont have an HDTV and dont plan on getting the console online.

Anyways, hello all :)

Midian

23-08-2007, 05:48 PM

:( ahjar xtrajta mand IQ qalla :/

billy

23-08-2007, 07:18 PM

Originally posted by KAfterhours
Hi all, new to the forum!

I was planning to buy an xbox 360 at the end of the month. I am aware of the 360 hardware faults and that it has a high failure rate.

I am also glad that there are other people who buy consoles which are not playstations in malta as well (although the ps2 was one gem of a machine, which I still use [mainly for pes and guitar hero])

I think the best plan for me is to be patient and wait for the 360 elite to be released over here (EU release is tomorrow 24.08.07). My room is too hot this time of year and Im sure it would overheat.

I was wondering if the premiums and cores which are getting a price cut as well, would have the new chips installed? It seems like they wont, which is a shame, as the new core (called arcade) seems like a perfect console for me as I dont have an HDTV and dont plan on getting the console online.

Anyways, hello all :)

Welcome.

In that case, get the core or the premium since the elite doesn't have the new chips installed.

I repeat..they have the same innards.

V0rteX

23-08-2007, 07:24 PM

Originally posted by billy
Welcome.

In that case, get the core or the premium since the elite doesn't have the new chips installed.

I repeat..they have the same innards.

yep exactly. although the elite might have the additional heatsink attached to the GPU that is now a standard with every newly released xbox360.

you should wait a couple of months more in order to eliminate the overheating problem and wait for the falcon 65nm processors to be released. they should in theory emit much less heat and they also cost less infact to be produced.

PeR0XiDe

23-08-2007, 07:33 PM

Thing is, how much till the Falcon is released? And even worse, how much till it arrives to Malta :/ I was thinking about waiting too, but if I had to do that I guess I'd have to wait till next year to buy it from Malta. Maybe I should just go out and buy it from IQ, seeing as they have such a great customer care system.

V0rteX

23-08-2007, 07:46 PM

it is supposed to be released much sooner than expected. maybe in 2 months time i presume, it will surely be released before the holiday season. but yeah the real question is, when will they be released here in malta ? lol. i wouldn't stand the wait :(

billy

23-08-2007, 08:00 PM

Understand that current zephyr models are not all flawed, it is just a case of luck, not to mention that an xbox would get the 3rod before its 1yr warantee.

Kamadake

23-08-2007, 08:20 PM

Do IQ have a website? For how much did you buy the x360 billy from IQ?

billy

23-08-2007, 08:30 PM

AFAIK no website, Lm199 for the premium & good service

Kamadake

23-08-2007, 08:46 PM

Lm199 premium??!?!?! qahbec man, frikin cheap and if the service is as what you say...then its brilliant!

V0rteX

23-08-2007, 08:58 PM

yeah anke min xtreme listess prezz qeda. infatti nahseb malta kolla hekk lol

btw here's an article regarding the falcon processors that has been released today

http://blogs.mercurynews.com/aei/2007/08/exclusive_what_microsofts_falcon_project_is_going_ to_mean_for_when_you_should_buy_an_xbox_360.html

seems that the falcon processors are going to take longer than expected to enter the mass market

Kamadake

23-08-2007, 09:02 PM

last time i talked to xtreme as far as i know he offered it to me Lm230 / 260 the xbox360 premium

V0rteX

23-08-2007, 09:09 PM

bought mine for 200 from there

Chaos

24-08-2007, 12:57 AM

IQ do have a website, not the best of websites but at least they have one
http://www.iq.com.mt

metallic

24-08-2007, 01:01 AM

Xi hadd li ghandu miktub smarter then u think ma tantx jamilli kuragg lol

KAfterhours

24-08-2007, 08:18 AM

Originally posted by V0rteX
yep exactly. although the elite might have the additional heatsink attached to the GPU that is now a standard with every newly released xbox360.

you should wait a couple of months more in order to eliminate the overheating problem and wait for the falcon 65nm processors to be released. they should in theory emit much less heat and they also cost less infact to be produced.

Well I was prepared to wait a month and buy it october, but over two months seems a bit too long a wait for me!

So far I have yet to encounter an article claiming that an elite had the fatal ROD happen on it, which is why im thinking that it would be a safer bet.

I had been thinkering about buying the console since its release, but the failure thing has always pulled me back and I am really not interested in a ps3 as the only game I like on it is motorstorm (although forestals are doing a nice ps3+2 controllers+motorstorm+resistance for 299)

Im a bit lost, I think Ill wait this month and see what happens... it will be a long month :\:

V0rteX

24-08-2007, 09:16 AM

man read the article i have previously pasted about the falcon processor. it seems that we must wait MUCH longer until the new console is actually on our shelves. maily due to the fact that the current consoles need to be sold out in order to start obtaining falcon ones. And Microsoft will not indicate on the box telling you which processor it will be containing.

so i would rather not wait lol

KAfterhours

24-08-2007, 09:28 AM

:'( last gen I owned all 3 consoles (ps2(old model and slimline), xbox and gc).
The 360 is the only one that interests me of the current batch, but im just getting paranoid about it breaking down on me.

I guess payday will be my make or break day, any idea how much cores are selling for at IQ?

V0rteX

24-08-2007, 10:34 AM

cores are useless dood :/ an HDD is definitely needed

KAfterhours

24-08-2007, 11:19 AM

I dont really plan to use it online, so the 512mb card will suite me fine I guess. I dont see the appeal of having the hdd if you dont plan on downloading demos or xbla games.

neo019

24-08-2007, 11:24 AM

u will change your opinion on that, im sure.
But anyways u still need a hdd to get a good gaming experience, the system is known to lag(slow loading times and low framerates) when no hdd is present.

KAfterhours

24-08-2007, 11:30 AM

That puts things more in perspective, well at 199 you cant really complain eh?

Avaloner

24-08-2007, 02:39 PM

Originally posted by V0rteX
man read the article i have previously pasted about the falcon processor. it seems that we must wait MUCH longer until the new console is actually on our shelves. maily due to the fact that the current consoles need to be sold out in order to start obtaining falcon ones. And Microsoft will not indicate on the box telling you which processor it will be containing.

so i would rather not wait lol

I will point you to this (http://www.joystiq.com/2007/08/23/takahashi-xbox-360s-with-65nm-cpus-soaring-this-year/) article which claims that the change will occur later this year BUT (and this is a big but) MS will make them indistinguishable to the consumer than the one currently available. What this means is that, unless you open it up, you will not really know if the new 360 box contains a Falcon chip or not, which kind of sucks.